FibraMask®

Regular price €12.99
/
Tax included.
Only 28 left!

Size Guide
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Reusable & Washable

Our masks are machine-washable up to 30 times

Copper-Protection

Aids the prevention of spread of infectious diseases

Laboratory Certified

Tested and certified for safety and performance by Citeve

Handmade in Europe

Our masks are made with love in Braga, Portugal

Stylish and comfortable non-medical face mask made from a custom blend of synthetic fabric and antimicrobial copper-infused cotton.

Shipped ready to wear in an air-sealed packaging, pre-washed, and sanitized. 

All orders are delivered with UPS (incl. tracking).

FibraMask® ships daily, Monday to Friday, directly from Portugal in the European Union.

Shipping Methods

All international orders are shipped using UPS to ensure a speedy delivery.

UPS Standard 4.90 EUR
UPS Express Saver 14.90 EUR
CTT (only available in Portugal) 4.25 EUR


Shipping Times

Please note that these are average shipping times. High volume or restrictions (e.g. due to COVID-19) may delay the delivery of your order. If your order is overdue, please contact us.

Orders placed Monday to Friday before 12:00 (noon) Lisbon time are usually shipped on the same day.

Country UPS Standard UPS Express Saver
Austria 3-4 business days 2 business days
Belgium 2-3 business days 1 business day
Bulgaria 5 business days 1 business day
Croatia N/A 1-2 business days
Cyprus N/A 2 business days
Czech Republic 5 business days 2 business days
Denmark 5 business days 1 business day
Estonia 4-5 business days 1 business day
Finland 5 business days 1 business day
France 2-3 business days 1 business day
Germany 3-4 business days 1 business day
Greece 3-5 business days 1 business day
Hungary 4 business days 1 business day
Iceland N/A 2 business days
Ireland 3-4 business days 1 business day
Italy 3-4 business days 1 business day
Latvia 3-4 business days 1 business day
Liechtenstein 5 business days 1 business day
Luxembourg 4 business days 1 business day
Norway 5 business days 1 business day
Malta N/A 2 business days
Netherlands 2-3 business days 1 business day
Poland 5 business days 1 business day
Portugal Shipped with CTT Shipped with CTT
Romania 5 business days 1 business day
Slovakia 5 business days 2 business days
Slovenia 4-5 business days 1 business day
Spain 1-2 business days 1 business day
Sweden 5 business days 1 business day
Switzerland 5-6 business days 1 business day
United Kingdom 3 business days 1 business day


International Shipping

FibraMask delivers within the entire European Union, countries in the European Economic Area (EEA) as well as Switzerland and the United Kingdom.

Delivery Countries

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Norway, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden, Switzerland, United Kingdom

We do not currently accept deliveries outside these countries.

Restrictions

We currently only ship to personal and office addresses. Our masks are shipped in a small padded letter packaging and should fit in every normal mailbox.

Processing Time

We process orders Monday to Friday during normal business days in Portugal. Orders before noon (12:00 PM Lisbon time) are usually shipped on the same day.

Further Information

If your question wasn’t answered, feel free to drop us an email to support@fibramask.com or contact us here.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, and in its original unopened packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us through our Support page. If your return is accepted, you can send us the items. Items sent back to us without first requesting a return through our website, will not be accepted.

Please note that you will have to cover the cost of the return shipment yourself. We suggest that you hold on to the tracking number of your shipment in case of any potential problems with the carrier of your choice.

You can always contact us with any returns-related questions at support@fibramask.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges & Non-Returnable Items

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Please note that opened products (masks with a broken air-seal) are ineligible for returns for sanitary reasons.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method (shipping cost excluded).

Please remember it can take some time for your bank or credit card company to process and post the refund too. In the case of a cryptocurrency payment, a refund will be initiated from Utrust which you will be notified for to the same email as used for the initial purchase.

At FibraMask, we are proud to support local businesses everywhere. Protect your employees and your customers by making FibraMask available to your business. With new government guidelines being introduced that make face masks essential to wear, it becomes essential to protect your business and your customers.

Most orders can be fulfilled on the next business day and include free UPS Express shipping. Orders of 100+ masks, depending on quantity, sizing and colors, may require additional lead time of 3-6 weeks.

Pricing Overview

Kindly find below the discount and unit price for every price bracket.

Quantity Discount Unit Price
10+ masks 5% 12.35 EUR
25+ masks 10% 11.70 EUR
50+ masks 15% 11.05 EUR
100+ masks 20% 10.40 EUR
250+ masks 25% 9.75 EUR
500+ masks 30% 9.10 EUR

Custom Logo & FibraMask

For businesses that prefer a more custom look, we can place your logo alongside ours. The lead time depends on the order number and is anywhere between 2-6 weeks.

The minimum order for co-branding is 25 masks. At FibraMask, we are proud to provide this service at cost to you. Every co-branded order costs 25 EUR per order + 0.25 EUR per mask.

Example Pricing

Quantity Unit Price Setup Logo Placement Total
25 masks 12.35 EUR 25 EUR 0.25 EUR / mask 340 EUR
100 masks 10.40 EUR 25 EUR 0.25 EUR / mask 1,090 EUR
500 masks 9.10 EUR 25 EUR 0.25 EUR / mask 4,700 EUR


As we step into this “new normal”, may it be dealing with suppliers, warehouses or walk-in retail customers, FibraMask can help you and your customers feel safe.

All business orders include free shipping with UPS Express.

To place an order or to request more information contact us here.

Size Guide

Every face is different and we cannot guarantee the perfect fit for everybody.

For sanitary reasons, we cannot accept returns of opened products (masks with a broken air-seal). In order to be eligible for a return, your item must be in the same condition that you received it, unworn and unused, and in its original unopened packaging.

If a mask is not a perfect fit, please contact us and we will find a solution.