Shipping & Delivery

FibraMask® ships daily, Monday to Friday, directly from Portugal in the European Union.

Shipping Methods

All international orders are shipped using UPS to ensure a speedy delivery.

UPS Standard 4.90 EUR
UPS Express Saver 14.90 EUR
CTT (only available in Portugal) 4.25 EUR


Shipping Times

Please note that these are average shipping times. High volume or restrictions (e.g. due to COVID-19) may delay the delivery of your order. If your order is overdue, please contact us.

Orders placed Monday to Friday before 12:00 (noon) Lisbon time are usually shipped on the same day.

Country UPS Standard UPS Express Saver
Austria 3-4 business days 2 business days
Belgium 2-3 business days 1 business day
Bulgaria 5 business days 1 business day
Croatia N/A 1-2 business days
Cyprus N/A 2 business days
Czech Republic 5 business days 2 business days
Denmark 5 business days 1 business day
Estonia 4-5 business days 1 business day
Finland 5 business days 1 business day
France 2-3 business days 1 business day
Germany 3-4 business days 1 business day
Greece 3-5 business days 1 business day
Hungary 4 business days 1 business day
Iceland N/A 2 business days
Ireland 3-4 business days 1 business day
Italy 3-4 business days 1 business day
Latvia 3-4 business days 1 business day
Liechtenstein 5 business days 1 business day
Luxembourg 4 business days 1 business day
Norway 5 business days 1 business day
Malta N/A 2 business days
Netherlands 2-3 business days 1 business day
Poland 5 business days 1 business day
Portugal Shipped with CTT Shipped with CTT
Romania 5 business days 1 business day
Slovakia 5 business days 2 business days
Slovenia 4-5 business days 1 business day
Spain 1-2 business days 1 business day
Sweden 5 business days 1 business day
Switzerland 5-6 business days 1 business day
United Kingdom 3 business days 1 business day


International Shipping

FibraMask delivers within the entire European Union, countries in the European Economic Area (EEA) as well as Switzerland and the United Kingdom.

Delivery Countries

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Norway, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden, Switzerland, United Kingdom

We do not currently accept deliveries outside these countries.

Restrictions

We currently only ship to personal and office addresses. Our masks are shipped in a small padded letter packaging and should fit in every normal mailbox.

Processing Time

We process orders Monday to Friday during normal business days in Portugal. Orders before noon (12:00 PM Lisbon time) are usually shipped on the same day.

Further Information

If your question wasn’t answered, feel free to drop us an email to support@fibramask.com or contact us here.